Victim Information Services

With the help of the CPC Executive Director and Programs Manager, the Victim Information Services program is run from the Street Front Office by volunteers who work closely with the police and the city to address the crime and safety concerns of the community. The volunteers are dedicated to providing the best possible service. Any information you provide will be kept confidential. Volunteers are trained to be knowledgeable in all aspects of our operations, can provide you with valuable information and referrals, and can facilitate your interaction with the police if needed.

If you would like to file a report where an immediate response by the police is NOT required, please come in person to our office or call.  Volunteers can record your crime and safety concerns, and assist you with any further steps that may be required. Not all issues will require police attention and the volunteers can provide you with additional resources and contact information of other municipal or provincial agencies as required. If you need to report a non-emergency crime that occurred outside of Vancouver, we can assist you with contacting the appropriate police agency.

Examples of the reports taken at the CPC:

• Graffiti and other vandalism
• Suspicious circumstances
• Riding on sidewalks
• Theft
• Lost/Found Property

WECHCPC office volunteers and staff work closely with city staff to follow-up on civic related complaints and concerns such as graffiti, garbage, abandoned vehicles, noise complaints, and damaged public property. The office is also the hub for CPC community projects and programs.